When you place a DM Electronics order, you will receive an Order Confirmation e-mail. The email contains your Order ID. You will need the email using during purchase and the Order ID to check for the status of your order. You can check Track Your Order Here.

If you created an account during checkout, you may login to check the status of your order.
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The order details will be updated with shipping status as it becomes available.

Your order number is included in your Order Confirmation email with an automatic link to your Order Status on dmelectronicsdirect.com. It is a good idea to save your Order Confirmation email or write down the number for future reference. If you forget or misplace your order number you can get it by contacting Customer Service via email at support@dmelectronicsdirect.com or by calling +1 855 763 8586

Most orders are transmitted almost immediately via Paypal and to our warehouse where it is processed very quickly and shipped out.

If you want to change your order, please let us know as soon as possible, by calling +1 855 763 8586. We will check the status of your order and attempt to make the necessary changes. If your order has already been transmitted to our warehouse for shipping, we will not be able to make changes to the order and it will ship as is. If that is the case and you would like to place an additional order, please contact customer service at 1–800–3STAPLE (1–800–378–2753).

If you cannot call us, please send us an email at support@dmelectronicsdirect.com and we will make the necessary adjustments as noted above.

For Returns/exchanges for orders being shipped back, contact Customer Service.

All sales are final and are not eligible for return or refund under the DM Electronics Inc. Return Policy.

At DM Electronics Direct, you can shop using your American Express Card, DiscoverCard, MasterCard, VISA.  ALL PAYMENTS ARE PROCESS THROUGH PAYPAL FOR YOUR SECURITY.

Dmelectronicsdirect.com respects your privacy. We will not under any circumstances sell or release your information to anyone without your consent.

Please let us know what kinds of problems you are having. send us an email. Go to the Support center in the Customer Service provide us with a complete description. We will attempt to answer your questions, and/or forward on anything we can’t resolve to the Webmaster.

Yes.  DM Electronics Direct utilizing the USPS Priority Mail Express International®, USPS Priority Mail International®, and USPS Global Express Guaranteed® for international Shipping.

We ship via USPS utilizing the USPS Priority Mail Express®, Priority Mail Express™ Sunday/Holiday, and USPS Priority Mail® for United States. And USPS Priority Mail Express International®, USPS Priority Mail International®, and USPS Global Express Guaranteed® for international Shipping.

DM Electronics Direct uses United States Postal Services for delivery both nation-wide and internationally.  To track your shipment, please login to your account.
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Shipping details including the tracking number for USPS package will be available to track your shipment.

Unfortunately, DM Electronics Direct does not currently accept backorder.  But, we will be happy to notify you when the item becomes available again.

You can contact our customer support center at any time: You can send email to support@dmelectronics direct.

You can also visit our Support Center

And our Toll Free Line: +1 855 763 8586

Yes. DM Electronics Direc uses SSL (Secure Socket Layer) to protect your personal information such as billing address, email address, and phone number.  For added layer of security, we do not store any billing account information.  ALL SALE TRANSACTION OCCUR WITHIN PAYPALS SECURE PLATFORM.